Refund & Cancellation
This Policy is to be read with the Terms and Conditions of Use as available on our website located at https://biopeak.com/ (‘Site’). This Refund & Cancellation Policy outlines the term and conditions related to payments, cancellations, and refunds for our health and wellness programs. By enrolling in our services, you (clients) acknowledge and agree to the following:
OVERVIEW
YOU UNDERSTAND THAT BY ACCESSING OR USING THE SITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE LEGALLY BOUND BY THE TERMS OF THIS REFUND & CANCELLATION POLICY.
1. Initial Consultation Fee
● A nominal fee is charged for the first consultation.
● This fee is non-refundable if the client chooses not to proceed with the program.
● If the client enrolls in the program, the consultation fee is fully deductible from the total program cost.
2. Cancellation and No-Show Policy
● If the first consultation is cancelled or rescheduled more than two (2) times, or if the client fails to attend without prior notice, the consultation fee will be forfeited.
● Repeated cancellations or no-shows may result in refusal of future services by Biopeak, at its sole discretion.
3. Program Commitment
● Our team works diligently to assist clients achieve their personal health goals.
● We expect clients to actively participate and follow the expert guidance provided.
● Biopeak cannot be held responsible for outcomes, if the client does not adhere to the program or becomes unresponsive.
4. Refunds and Program Discontinuation
● We do not offer refunds once the program has commenced.
● If a client voluntarily discontinues the program or becomes inactive for an extended period, no refund will be issued.
● It is clarified that under no circumstances will there be any partial refunds or any credit transfers.
● ALL SERVICES / PRODUCTS PURCHASED ARE FINAL, AND NO RETURNS OR REFUNDS WILL BE APPLICABLE TO ANY SERVICES/PRODUCTS.
5. Medical Disclaimer
● Our programs are not a substitute for professional medical advice.
● Clients must disclose any pre-existing medical conditions and consult their physician before starting.
● Biopeak is not liable for any health complications arising from undisclosed conditions or failure to seek medical advice.
6. Communication and Compliance
● Clients are responsible for maintaining regular communication with the expert team.
● Lack of engagement or failure to follow program recommendations may affect results.
● Biopeak is not liable for unsatisfactory outcomes due to non-compliance.
7. Termination of Services
● Biopeak reserves the right to suspend or terminate services for non-compliance, abusive behavior, or breach of terms.
● In such cases, no refund will be provided.
8. Force Majeure
● Biopeak shall not be held liable for delays or service interruptions caused by events beyond its control, including but not limited to natural disasters,
pandemics, or government restrictions.
9. Exceptions
● ALL SERVICES / PRODUCTS PURCHASED ARE FINAL. NO RETURNS OR REFUNDS ARE ACCEPTED. YOU WILL NOT RECEIVE A REFUND FOR ANY PORTION OF THE FEES / PAYMENT PAID.
● There shall be Zero exceptions to this refund & cancellation policy.
● No medical or technical grounds qualify for refund.
10. Contact Us
If you have any questions or concerns about the terms of this Policy, please contact us at:
Biopeak Wellness Private Ltd.
Email: concierge@biopeak.health
Website: https://biopeak.com/
YOU UNDERSTAND THAT BY ACCESSING OR USING THE SITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE LEGALLY BOUND BY THE TERMS OF THIS REFUND & CANCELLATION POLICY.
1. Initial Consultation Fee
● A nominal fee is charged for the first consultation.
● This fee is non-refundable if the client chooses not to proceed with the program.
● If the client enrolls in the program, the consultation fee is fully deductible from
the total program cost.
2. Cancellation and No-Show Policy
● If the first consultation is cancelled or rescheduled more than two (2) times, or if
the client fails to attend without prior notice, the consultation fee will be forfeited.
● Repeated cancellations or no-shows may result in refusal of future services by
Biopeak, at its sole discretion.
3. Program Commitment
● Our team works diligently to assist clients achieve their personal health goals.
● We expect clients to actively participate and follow the expert guidance provided.
● Biopeak cannot be held responsible for outcomes, if the client does not adhere to
the program or becomes unresponsive.
4. Refunds and Program Discontinuation
● We do not offer refunds once the program has commenced.
● If a client voluntarily discontinues the program or becomes inactive for an extended
period, no refund will be issued.
● It is clarified that under no circumstances will there be any partial refunds or any
credit transfers.
● ALL SERVICES / PRODUCTS PURCHASED ARE FINAL, AND NO RETURNS OR REFUNDS WILL
BE APPLICABLE TO ANY SERVICES/PRODUCTS.
5. Medical Disclaimer
● Our programs are not a substitute for professional medical advice.
● Clients must disclose any pre-existing medical conditions and consult their
physician before starting.
● Biopeak is not liable for any health complications arising from undisclosed
conditions or failure to seek medical advice.
6. Communication and Compliance
● Clients are responsible for maintaining regular communication with the expert
team.
● Lack of engagement or failure to follow program recommendations may affect
results.
● Biopeak is not liable for unsatisfactory outcomes due to non-compliance.
7. Termination of Services
● Biopeak reserves the right to suspend or terminate services for non-compliance,
abusive behavior, or breach of terms.
● In such cases, no refund will be provided.
8. Force Majeure
● Biopeak shall not be held liable for delays or service interruptions caused by events
beyond its control, including but not limited to natural disasters, pandemics, or
government restrictions.
9. Exceptions
● ALL SERVICES / PRODUCTS PURCHASED ARE FINAL. NO RETURNS OR REFUNDS ARE
ACCEPTED. YOU WILL NOT RECEIVE A REFUND FOR ANY PORTION OF THE FEES /
PAYMENT PAID.
● There shall be Zero exceptions to this refund & cancellation policy.
● No medical or technical grounds qualify for refund.
10. Contact Us
If you have any questions or concerns about the terms of this Policy, please contact us at:
Biopeak Wellness Private Ltd.
Email: concierge@biopeak.health
Website: https://biopeak.com/
YOU UNDERSTAND THAT BY ACCESSING OR USING THE SITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE LEGALLY BOUND BY THE TERMS OF THIS REFUND & CANCELLATION POLICY.
1. Initial Consultation Fee
● A nominal fee is charged for the first consultation.
● This fee is non-refundable if the client chooses not to proceed with the program.
● If the client enrolls in the program, the consultation fee is fully deductible from the total program cost.
2. Cancellation and No-Show Policy
● If the first consultation is cancelled or rescheduled more than two (2) times, or if the client fails to attend without prior notice, the consultation fee will be forfeited.
● Repeated cancellations or no-shows may result in refusal of future services by Biopeak, at its sole discretion.
3. Program Commitment
● Our team works diligently to assist clients achieve their personal health goals.
● We expect clients to actively participate and follow the expert guidance provided.
● Biopeak cannot be held responsible for outcomes, if the client does not adhere to the program or becomes unresponsive.
4. Refunds and Program Discontinuation
● We do not offer refunds once the program has commenced.
● If a client voluntarily discontinues the program or becomes inactive for an extended period, no refund will be issued.
● It is clarified that under no circumstances will there be any partial refunds or any credit transfers.
● ALL SERVICES / PRODUCTS PURCHASED ARE FINAL, AND NO RETURNS OR REFUNDS WILL BE APPLICABLE TO ANY SERVICES/PRODUCTS.
5. Medical Disclaimer
● Our programs are not a substitute for professional medical advice.
● Clients must disclose any pre-existing medical conditions and consult their physician before starting.
● Biopeak is not liable for any health complications arising from undisclosed conditions or failure to seek medical advice.
6. Communication and Compliance
● Clients are responsible for maintaining regular communication with the expert team.
● Lack of engagement or failure to follow program recommendations may affect results.
● Biopeak is not liable for unsatisfactory outcomes due to non-compliance.
7. Termination of Services
● Biopeak reserves the right to suspend or terminate services for non-compliance, abusive behavior, or breach of terms.
● In such cases, no refund will be provided.
8. Force Majeure
● Biopeak shall not be held liable for delays or service interruptions caused by events beyond its control, including but not limited to natural disasters, pandemics, or government restrictions.
9. Exceptions
● ALL SERVICES / PRODUCTS PURCHASED ARE FINAL. NO RETURNS OR REFUNDS ARE ACCEPTED. YOU WILL NOT RECEIVE A REFUND FOR ANY PORTION OF THE FEES / PAYMENT PAID.
● There shall be Zero exceptions to this refund & cancellation policy.
● No medical or technical grounds qualify for refund.
10. Contact Us
If you have any questions or concerns about the terms of this Policy, please contact us at:
Biopeak Wellness Private Ltd.
Email: concierge@biopeak.health
Website: https://biopeak.com/
